Working through some Support cases today, I realized a few Creators may be working through the same issue!
Why is my custom email for my subscribers going out from the wrong email address?
This may be an easy answer for some of you- but for those of us who didn't know:
The easiest solution would be the custom email forwarding that we offer.
How To Set Up Email Forwarding
But what if you have an external domain? You can always sign up for Google Workspace which we previously talked about.
You will need to set up Google Workspace in your external domain's registrar
If you already have an email set up (ex: yourbusinessname @gmail.com, @yahoo.com, etc), you'll need to make sure to add it to your Mail app's accounts! That way, when you're about to finish, you can change the email from which it's being sent from.
If you're having trouble with this or need extra guidance, reach out to Support, via in-app chat or help@univer.se, and the Team can assist you further!